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Customer Service Information | Let us create a 3d Digital eBook for you! DigyCat.com |
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Ten Ways to Help You Improve Your Customer Service
1. Stay in contact with customers on a regular basis. Just Here are three things to help you stay in touch. (1) Offer them your ezine subscription at least once a 2. Create a customer focus group by inviting 10 to 20 loyal 3. Have a web site that is easy to navigate. Add a 4. Resolve customer complaints quickly and completely. 5. Don't make your customers or visitors hunt for your 6. If you have strategic alliances or employees, make sure 7. Give your customers more than they expect. Send thank you 8. U-welcome, please, and thank you and can never be over 9. Reward in points -- give customers a point for every 10. If your business is local, invite customers to your It isn't what you perceive as valuable but what customers Catherine Franz, a Certified Professional Marketing &
MORE RESOURCES: Customer Service - Google News
Frustrated With Virtual Customer Service? Microsoft Tries to Help - Wall Street Journal (blog)
Bernthal, The Way It Oughta Be: Customer Service - KPLR 11
Alcatel-Lucent banks on customer service - Communications, Engineering & Design Magazine
Telcos pledge improved customer service, but regulation looms - iTWire
Customer Service satisfaction survey figures down in 2011 - Reno Gazette Journal
Microsoft and 24/7 Inc. team up to build a better automated customer service ... - BetaNews
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