Let us create a 3D eBook for you!
Let us create a 3d Digital eBook for you! DigyCat.com

Establishing Yourself as an Expert in the Eyes of Your Customers


The most important aspect of a successful business is developing the correct mindset toward your customers. And this is not the over used phrase The customer is always right. Actually the correct mindset we are referring to here is to always think in terms of benefits for your customers. The highly successful businessperson thinks of ways to show interest in their customers even before they come into their store.

They endeavor to educate the customer on the benefits of their products and services. They make their products and services stand out in their customer's mind. Some marketing experts think of this in terms of a USP or Unique Selling Proposition. Or what are the unique selling characteristics that separate your products and services and make them stand out from your competition. Here is an exercise I suggest you do and then repeat at regular intervals.

Ask yourself the following questions and then write down in a list all the answers that you can think of.

  • In my relationship or interface with my customers what items am I currently doing or could I be doing which provide benefits to my customers?

  • What area of my relationship or interface with my customers which if I could improve would provide additional benefits to my customers?

  • Is there something in my relationships with my customers that they may dislike?

  • What special services do I provide my customers that benefit them?

  • What benefits do my customers receive from the products I sell?

    Now from the list of benefits you create from questions 1, 4, and 5 above. Pick out the best benefits and compile them into a one-page sheet.

    This sheet will serve to educate your customers how you stand out from your competition. You can do a lot with this sheet. You can create a plaque, which you hang on the wall for your customers to see. Have copies made and available for your customers to read and take home.

    Tip: Try to think of the hidden benefits or benefits that may not be readily apparent. For there can be true riches in the hidden benefits. You might even ask one of your better customers you know well the following: I am doing a survey with some of my most valued customers and I highly value your opinion on the following question? What are the main benefits that you feel you derive from doing business with me?

    This accomplishes two purposes. One it lets the customer know you highly value their opinion which makes for a more loyal customer and two they will reveal benefits they receive from your business that you hadn't thought of.

    And you can even add these benefits they provide to your list.

    By operating in this fashion you will develop a big edge over your competition.

    In fact even your ads should be oriented toward benefits to your customers, not just on what you are selling.

    Nick A. James offers informative tips and information on nutrition, health and working from home. Get the Exclusive Free Report! -6 Steps to Simplify Your Life, Improve Your Health & Give You Dynamic Energy! His many years of Internet Marketing expertise puts him in unique position to help others starting a home business.

    For free advice, health blog, and cutting edge info contact him at: http://www.health-goji-juice.com


    MORE RESOURCES:

    Customer Service - Google News

    This RSS feed URL is deprecated

    This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news

    Data Integration Specialist (Customer Service) - Built In Chicago


    Data Integration Specialist (Customer Service)
    Built In Chicago
    The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and ...

    It's My Job: Brooks Mitchell, customer service and IT at The Trophy House - The Fayetteville Observer


    The Fayetteville Observer

    It's My Job: Brooks Mitchell, customer service and IT at The Trophy House
    The Fayetteville Observer
    “I have been in customer service for 16 years with eight of those being with The Trophy House as a military sales SME, and recently its network administrator, as well.” SME is an acronym for subject matter expert. What is your favorite part about this ...

    Trump victory? Credit Clinton loathing, not dealmaker skill, after shutdown - Miami Herald


    Trump victory? Credit Clinton loathing, not dealmaker skill, after shutdown
    Miami Herald
    And now the shutdown comes just months after he failed — twice — to help Republicans make good on his promise to repeal and replace President Barack Obama's signature legislative issues, the Affordable Care Act. And it robs of him of momentum ...

    and more »

    T-Mobile's customer service is its biggest success story - BGR


    BGR

    T-Mobile's customer service is its biggest success story
    BGR
    Since John Legere took control of T-Mobile in 2012, the carrier has orchestrated a remarkable turn-around. Through launching the Un-Carrier initiative, T-Mobile turned its scrappy underdog status into a marketing plug, and by adding the iPhone to its ...
    T-Mobile tops JD Power wireless customer care rankings, Sprint a distant fourth place Brinkwire (press release)

    all 4 news articles »

    'Wow' customer service for dentists: a competitive advantage - Dentistry IQ


    Dentistry IQ

    'Wow' customer service for dentists: a competitive advantage
    Dentistry IQ
    IN TODAY'S MODERN DENTAL ERA, ALL DENTAL PRACTICES NEED AND WANT TO STAND OUT FROM THEIR COMPETITON. Nothing makes you stand out more than great—no, actually, knock-your-socks-off— customer service. The success of retailers such as Nordstrom and ...

    Money Can Ruin Everything In Customer Service And The Customer Experience (Here's How To Fix This) - Forbes


    Forbes

    Money Can Ruin Everything In Customer Service And The Customer Experience (Here's How To Fix This)
    Forbes
    I often make the argument (when I'm designing or redesigning a client company's customer experience or customer service approach) that the best way to conceptualize the customer experience is as a movie you're producing for your customer to star in ...

    For Better Customer Service, Offer Options, Not Apologies - Harvard Business Review


    For Better Customer Service, Offer Options, Not Apologies
    Harvard Business Review
    Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team's new findings about customer satisfaction. He says apologizing is often counterproductive and that offering ...

    How Customer Service Can Turn Angry Customers into Loyal Ones - Harvard Business Review


    Harvard Business Review

    How Customer Service Can Turn Angry Customers into Loyal Ones
    Harvard Business Review
    Good customer service seems like common sense for businesses. But how valuable is it really? Until now, this has not been rigorously quantified across different companies. Businesses are understandably reluctant to share their CRM and sales data, and ...

    Research Finds the IRS Gives Better Customer Service Than Most Apps - Entrepreneur


    Entrepreneur

    Research Finds the IRS Gives Better Customer Service Than Most Apps
    Entrepreneur
    In the world of apps, it seems the latter situation is increasingly common. Unfortunately, we're seeing more of a reliance on FAQs, canned email responses and other tactics that divert customers without providing a solid end-to-end experience. This ...
    Pornographic images found on children's games in Google Play store Financial Times
    Malware Displaying Porn Ads Discovered in Game Apps on Google Play - Check Point Research - Check Point Software Check Point Research - Check Point Software
    Designed for Families | Android Developers Android Developers
    SearchMobileComputing - TechTarget
    all 134 news articles »
  • LargeFriends.com - the best dating site for plus-sized singles!
    SuccessfulMatchCentral.com - the best dating site for plus-sized singles!

    PreLaunchX

    AusTrade Domain Is For Sale - $15,000 For Enquiries eMail Us

    © www.AusTrade.biz - 2012

    home | site map | links