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Write a Business Thank-You Note
Have you seen that thing on TV where the gal tellsthe nerd she wonders why he never asked her tomarry him and he stumbles and says "Thank You" andshe turns to butter? The point of the message is that "Thank You" goesa long way to making people feel better. Personally and in business, develop the "ThankYou" habit. While it is generally expected to send a writtenthank-you for gifts and special favors, it is alsoappropriate to send one for employment interviewsand new business contacts. However, the mostpowerful thank-you note is the one that'sunexpected. Here are some "Thank You" points to consider You should hand write it. With the exceptionbelow, don't use your computer to print it, or toprint the address label and please don't use emailfor this most personal communication. If you have that nifty computer font that was madefrom your own handwriting, your could slip thecard in your printer. Be sure the font reallylooks like the way you write. Didn't know aboutthis? There are several companies that do it, hereis a link to one as an example only: http://www.theory.org/~strthrwr/fonts/custom You can use plain paper, or you can use a thankyou card. Some folks have personalizedcards created, some buy them at the Hallmark. Youcan use a fold over card, or a single hard card inan envelope or a post card. It's not themessenger, its the message. Be brief. All you are saying is Thank You. And sayit only once. No need to gush, be personal, say thank you andwhy. Be sincere. When you send a thank you note, it will have agreat impact, "Because no one else does it" For more about advertising, get my article "SalesLessons Learned from Bob Vila" Send a blank eMailto MailTo:BobVila@BigIdeasGroup.com ©2005 BIG Mike McDaniel All Rights Reserved BIG Mike is a Professional Speaker and SmallBusiness Consultant with over 30 years experience,http://BIGIdeasGroup.comMailTo:subscribe-956603364@ezinedirector.net
MORE RESOURCES: Customer Service - Google News
Frustrated With Virtual Customer Service? Microsoft Tries to Help - Wall Street Journal (blog)
Bernthal, The Way It Oughta Be: Customer Service - KPLR 11
Alcatel-Lucent banks on customer service - Communications, Engineering & Design Magazine
Telcos pledge improved customer service, but regulation looms - iTWire
Customer Service satisfaction survey figures down in 2011 - Reno Gazette Journal
Microsoft and 24/7 Inc. team up to build a better automated customer service ... - BetaNews
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